Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online betting and casino games should be enjoyed as a form of entertainment only. While winning is possible, there is no guaranteed way to make money through gambling. The odds are always in favour of the house, and you should only gamble with money you can afford to lose. Never view gambling as a way to earn income or solve financial problems.
Age Verification
In Australia, you must be at least 18 years of age to participate in online betting and casino activities. All gambling operators are required to verify your age before allowing you to open an account or place bets. If you are under 18, please do not use betting services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activities or lying about the amount spent
- Neglecting family, friends, work, or other responsibilities due to gambling
- Feeling anxious or irritable when trying to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or pay gambling debts
- Needing to gamble with increasingly larger amounts to feel the same excitement
- Failed attempts to control or reduce gambling
- Experiencing relationship breakdowns due to gambling
Self-Help Tools & Control Features
Most responsible betting operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose within a given timeframe
- Betting Limits: Cap the maximum stake you can place on individual bets
- Reality Checks: Enable reminders during gaming sessions to check your playtime and spending
- Session Timeouts: Set automatic session end times to prevent excessive play
- Self-Exclusion: Voluntarily exclude yourself from an operator's platform for a set period or indefinitely
Always review the responsible gaming features available on your chosen betting site and use those that suit your needs.
Support & Help Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
International Resources
- GamCare (United Kingdom) – Support and treatment for problem gambling
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Education and research on responsible gambling
www.responsiblegambling.org - National Council on Problem Gambling (USA) – Helpline and resources
www.ncpgambling.org
Need Help?
If you believe you have a problem with gambling, please reach out for support. There is no shame in seeking help – professional counsellors are available to assist you confidentially and at no cost. Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au to speak with someone today.
Remember: Help is available, and recovery is possible.